Privacy Policy

1. About this policy

This Privacy Policy explains how Daniel Wayne Jackson, ABN 24 411 066 276, trading as Beeline Plumbing (“Beeline”, “we”, “us” or “our”) handles personal information connected with this website and our plumbing, gas fitting and inspection services.

2. Information we may collect

• Your name, telephone number and email address.
• The property address or suburb where work is requested.
• Descriptions of plumbing, gas, drainage, roof or water-related problems.
• Photographs, video or documents you provide.
• Appointment, estimate, work-order, invoice and payment information.
• Communications between you and Beeline.
• Technical website information such as device, browser, cookies and analytics data where enabled.

3. How we use information

We use personal information to respond to enquiries, assess requested work, arrange attendance, prepare estimates and reports, provide services, issue invoices, keep business records, improve the website and comply with legal, licensing, safety and insurance obligations.

4. Website forms and photographs

Information submitted through a website form or by email is used to respond to your enquiry. Do not upload unnecessary identity documents, payment-card details or sensitive information. Photographs may contain information about a property, so only send images relevant to the requested work.

5. Service providers and disclosure

We may disclose information where reasonably necessary to service providers that support our operations, such as website hosting, email, ServiceM8, accounting, payment, document-storage, analytics and communications providers. We may also disclose information to insurers, property managers, builders, regulators, emergency services or professional advisers where authorised, required or reasonably necessary for the work.

We do not sell personal information.

6. Google Maps, analytics and external links

The website may use Google Maps, Google Site Kit, analytics, review links or other third-party services. Those providers may collect technical information under their own privacy policies. External websites are responsible for their own privacy practices.

7. Cookies

The website may use essential cookies and, where enabled, analytics or performance cookies. Available cookie controls should be used to manage optional cookies.

8. Storage and security

We take reasonable steps to protect information from misuse, interference, loss and unauthorised access. No internet transmission or storage system is completely secure. Business records are retained only for as long as reasonably required by operational, taxation, insurance and legal obligations.

9. Access and correction

You may ask to access or correct personal information we hold about you. We may need to verify your identity before responding and may refuse access where permitted by law.

10. Contact

Privacy enquiries can be sent to info@beelineplumbing.com.au or made by calling 0410 026 715.

11. Updates

We may update this policy when our website, systems or legal obligations change. The current version will be published on this page.

Last updated: 26 July 2026